Computer Support Specialist Degree

A Computer Support Specialist is a professional that works to best understand a customer’s needs and craft solutions to cure underlying computer issues. These solutions could include system connectivity, technology design, system design, designing network systems, or repairing networks across a wide variety of devices and applications. Get more details below including other Massachusetts colleges that offer computer support specialist degrees.

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Massachusetts Bay Community College

Also known as MassBay Community College

100 Morrissey Boulevard, Boston, MA

About
Massachusetts Bay Community College, located in Wellesley Hills, Massachusetts, was founded in 1961 through a charter by the Commonwealth of Massachusetts. The school moved to temporary locations in Boston and Watertown over the next decade until finding a permanent home, the former location of Elizabeth Seton High School. By 1990 a second campus was formed, followed by a technology center in 2001 and a wellness center in 2003. The school has experienced steady growth over its 50 years of operation and continues to plan for the future, approving plans for development and betterment of the school and its programs.

Academics
MassBay Community College offers programs that assist in career development or academic transfer. Career programs provide education in an area of study, providing the skills, training and experience necessary to operate professionally in a work environment. Graduates of such programs are qualified for entry into the workforce immediately, and will receive an associate of science or certificate to signify that they are qualified. Academic programs fulfill the first two years of a four year education and award an associate of art degree. Upon completion students are eligible for transfer to a four year institution to complete their bachelor's degree. Individuals may also take non credit courses to participate in classes that satisfy their personal interests.

Programs offered include:

• Nursing
• Phlebotomy
• General Studies
• Liberal Arts
• Accounting

Admissions and Financial Aid
As an open enrollment institution students interested in attending MassBay Community College must meet the minimum requirements of the school in order to be accepted, particularly they must have a high school diploma or equivalent. Students must attend orientation and provide all pertinent documents prior to registration.

Financial aid is available in the form of loans, grants and scholarships. Students in need of financial aid must complete the Free Application for Federal Student Aid (FAFSA) and submit any financial information as requested by the school. Once submitted, the information will be reviewed and determinations made for need, eligibility and awards. Scholarships from external sources may also be available, often requiring a separate application and awarded for a variety of reasons, such as ethnicity or merit.

Athletics
MassBay Community College offers a number of intercollegiate athletic programs through the National Junior College Athletic Association (NJCAA). These programs provide a forum for healthy competition and encourage the development of important skills, such as balancing one's priorities, discipline, and teamwork, which are applicable in one's academic and professional life. Students may contact the athletic department to obtain tryout dates and times.

Athletic programs at Massachusetts Bay Community College:

• Soccer
• Basketball
• Baseball (Men Only)
• Track and Field
• Golf

Career Options for Graduates

Computer User Support Specialists

Description

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Computer Network Support Specialists

Description

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Source: Job descriptions, estimated salary and wages, and projected job growth are taken from the Bureau of Labor Statistics (BLS).